Need faster, more in-depth support? Formstack offers Priority Support at any plan level that will get you to the front of the support queue with faster response times and scheduled phone support! Sign up for yearly or monthly access to Priority Support and we'll help you take your business to the next level.
For customers on our Platinum plans or higher, Priority Support is included in your plan. For customers on our Bronze-Gold plan levels, we offer paid Priority Support with Monthly or Annual access.
- $99/month -or- $1188/year
- What's included:
- 24x7 access to our Help Portal
- Business Hours access to Formstack Support Agents via email
- Business Hours: Sunday-Saturday, 7am-7pm ET
- 1-hour, Email response time during business hours
- Scheduled Phone Consults
- 90-minutes per month
- Scheduled within 24-hours
- (3) Phone Consult sessions scheduled in 30-minutes blocks
To signup for paid Priority Support or to learn more about this offering, please contact Formstack Support.
Please note, Priority Support services are not eligible for NonProfit or Annual discounts at this time. Priority Support services are nonrefundable.