SMTP Integration for HIPAA accounts

HIPAA accounts whose plans include using a SMTP server, can send ePHI data through Notification emails to users on your Formstack account. This way you can easily and securely pass patient data between users. Under current HIPAA accounts, sending Notification Emails are limited to only sending a link to the submission data or using a custom message without the option of including any data from your submissions. When integrating your account with your SMTP server, however, you will be able to send "All Submitted Data" and Custom Messages that include field variables populated with data to users on your account when submissions are made on your forms. 

If you are interested in a HIPAA account and the HIPAA SMTP integration, please contact our support team here.

For details on setting up the SMTP integration, click here.

The SMTP integration will allow you to use "All Submitted Data" or Custom Messages. Form fields can be added to the message and the subject line.

When the SMTP Integration is turned off, you will be limited to "Link to Submitted Data" or custom message with no form fields.

To learn more about HIPAA accounts, click here.

Important note: SMTP configuration and troubleshooting is the responsibility of the organization enabling it. Formstack's Support team will have limited visibility and access to assist with set up and troubleshooting due to the nature of the email server being private to your organization. 

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