Account Payment Methods

Payment Terms

You can sign up for either a monthly or yearly plan. There are no signup fees and you aren't bound by a minimum contract or long-term commitment with any of our plans. You can cancel or downgrade your account at any time with no charge.  You can view our pricing plans and options here.

Refund Policy

If you decide to cancel your account please contact Formstack Support and let us know that you'd like a refund.  If you're inclined to share why you want to cancel the account, we'd love to know that too.

Payment Types

We accept MasterCard, Visa, and American Express credit card payments. 


If you would like to be invoiced or would like to pay by check, please complete our Request Form here.  Note that certain restrictions will apply if you do not pay via credit card through the standard billing system.



Was this article helpful?
5 out of 23 found this helpful



Please sign in to leave a comment.