Clearing Browser Cache

In the event that you need to clear your browser cache to view updates or bug fixes within the app, we have included instructions for cache clearing geared toward your particular browser.  For optimal results, we recommend clearing your cache then issue a hard refresh of your browser

 

Chrome

- Go to chrome://chrome/settings/clearBrowserData

- Check “Empty the Cache”

- Choose “From the Beginning of time”

- Click “Clear Browsing Data”

 

IE

- Click the “Tools” menu bar.

- Choose “Internet Options”

- On the “General” tab, click “Clear History”

- When it asks “Delete all items in your History folder?”, click “OK”

- Click “OK”

 

Firefox on OSX

- On the menu bar, click on the Firefox menu and select Preferences

- Select the Advanced panel

- Click on the Network tab

- In the Cached Web Content section, click “Clear Now”

- Close the Preferences window

 

Firefox on Windows

- Go to Options (if you’re running recent versions of Firefox, you click the orange Firefox button, then go to options, and then options again)

- Click “Advanced”

- In the Cached Web Content Section, click Clear Now.

 

Safari on OSX

- Click Safari

- Click Reset Safari

- Uncheck everything but “Remove All Website Data”

- Click Reset

 

Safari on Windows 

- Click the Cog on the right side of the search bar

- Click Reset Safari

- Uncheck everything but “Remove All Website Data”

- Click Reset

 

Opera

- Click Opera

- Click Preferences

- Click Advanced

- Click History

- Click the “Empty Now” button in the same row as Disk cache

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