Account Security Settings

It is now possible to adjust the default security settings for your users! While logged in as a user with Admin permissions, click on the My Profile icon at the top right of the page and click the 'Account Security' option to access these settings. 




Password Settings

Here you can determine 4 different settings regarding your users' passwords:

  • Minimum Length (6 as the default/minimum accepted) setting
  • Alpha + Numeric characters both required (off by default)
  • Require password change every 90 days (off by default)
  • Password must be different than previous 4 passwords (off by default)

Session Time Settings

This setting determines how long a session can remain inactive before timing out and forcing the user to log back in. The options available for the timeout settings are below:

  • 15 minutes 
  • 30 minutes
  • 1 hour
  • 2 hours
  • 4 hours (default setting)
  • 6 hours
  • 8 hours
  • 12 hours
  • 24 hours

Note: Customers on our HIPAA Account Plans cannot change this setting from 15 minutes. 

PCI Compliance

If you require that your account be PCI Compliant, below are minimum settings required in order to meet those standards:

  • Minimum password length of seven (7) characters
  • Both alpha and numeric characters
  • Password change every 90 days
  • New passwords must be different than the previous 4 passwords
  • Session timeout after 15 minutes

Seeing a different admin experience in the app? Check out this document here

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