Kat Olsheske

Customer Support Manager | Everything tastes good with bacon!

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Activity overview

Latest activity by Kat Olsheske
  • Kat Olsheske created an article,

    Changes to Login and Account Management - Coming Soon!

    Easy Login With one set of login credentials, Formstack ID provides enhanced security and makes it easier to switch between products without having to login multiple times or remember multiple pass...

  • Kat Olsheske created an article,

    Accessing the Formstack Admin Panel

    Accessing the Formstack Admin Panel   COMING SOON!!!   Users can access the Admin Panel a few different ways - the Product Switcher, the Product Profile Menu, and directly via the URL.   Product Sw...

  • Kat Olsheske created an article,

    Workflow Forms | Per Step Workflow Integrations

    Coming Soon!!!   You have the ability to set up integration between steps of your workflow process. This makes it easy to move data into your other systems while the form progresses rather than wai...

  • Kat Olsheske commented,

    Hi Mike! Thank you for reaching out! If you are using your own certificate, you may need to renew it. In which case, the steps here should help - https://help.formstack.com/hc/en-us/community/posts...

  • Kat Olsheske commented,

    Hi Chris Venza! It sounds like the "Upsert" feature needs to be enabled on that form. Please see the "Using the Upsert Function" section of this guide for more information - https://help.formstack....

  • Kat Olsheske created a post,

    Drag/Drop Field on Confirmation Emails Subject Line

    QUESTION I dragged and dropped a field on the subject line of my confirmation email but it's not showing up? I did the same with my notification emails and it works just fine there.   ANSWER This i...

  • Kat Olsheske commented,

    Hi J! Are you using a specific server or database? Also, what is your use case?

  • Kat Olsheske commented,

    Hi Laura! You can use one of our default themes to change the colors of the buttons on your forms, including the Upload File field button. If you're familiar with CSS, you can also customize the lo...

  • Kat Olsheske commented,

    Hi Tammy! Based on your comment, it sounds like the form has a Submit Action set to go back to the main form. If so, what you're describing is expected behavior. If you need a copy of the informati...

  • Kat Olsheske created a post,

    Reset Data Encryption

    QUESTION My form is password encrypted so I can't access the submissions. How do I delete the password when I can't remember what it is?   ANSWER As an Admin user, you now have the ability to reset...