When creating a new sandbox or refreshing an existing sandbox, Salesforce creates a new org with a new org ID.
This org id needs to be activated on our system and set to the correct plan and feature configuration. Managed orgs will be auto-configured to match the purchased license count, pricing tier, and add-ons on your account.
To configure managed sandboxes, go to Admin Settings and select Sandbox Management within your production org. This screen is not available in sandbox orgs.
Note - If you have exceeded the limit of available sandboxes then you can contact us to request an increase to this limit.
Step 1: Scroll to the search field to find your managed sandbox orgs. Three letters of the name or org id are required to search.
Step 2: Once you have selected the destination org, click the Add Org button.
Step 3: Your selected sandbox org will appear in the table. If you have more than one Sandbox org you would like to add as a managed org, you can select it at this time.
Have any further questions? We’re here to help! Please reach out to support@formstack.com for additional assistance for your use case.
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