In addition to Platform Admins, Formstack also requires at least one user on Forms, Docs, and Sign to be an app admin.
For example, if you have access to Forms and Docs and are the only user on the org, you will be required to be an Admin user for both Forms and Docs. However, if you add a second user to the org, you can assign the Forms and Docs Admin roles to the new user and then remove the Admin roles from your own user. I
f you are the only Forms Admin and someone attempts to remove your Forms access, they will be blocked from doing so until another user is assigned the Forms Admin role.
NOTE: Multiple admin users are supported across all apps.
Why is an admin needed for each app?
This ensures that at least one user will be able to do admin-specific tasks within each app.
How does it work?
Reassigning Users
If a Platform Admin makes a change to their users that will result in the removal of the last Forms, Docs, or Sign admin, they will be required to choose a different user to take on the admin role for the appropriate app(s).
If there are no users available to take on the Admin role, the change cannot take place until a new user is added to the organization and accept the invite.
NOTE: Users with pending invitations in the organization are not eligible to be an App Admin.
Remove multiple users
If multiple users are removed from the organization in bulk and those users include the last admin of an app, the action will be prevented and the Platform Admin must first re-assign the Admin role in order to continue.