Defect Fixes by Product
Formstack Documents
- Fixed an issue where combining multiple document templates through a route could cause certain images to be rendered as text and footers to be missing on some pages of the generated output.
- Fixed an issue where documents exported as PDFs were significantly larger than expected when the template contained emoji characters, causing slow downloads and increased storage usage.
- Fixed an issue where certain document merge operations would fail silently and display a misleading error message, instead of completing successfully — particularly affecting documents with electronic signature fields or complex formatting.
- Fixed an issue where dates entered on Spanish-language forms were displaying as today's date instead of the date actually entered, when the form was set to convert dates to US format.
- Fixed an issue where formatting text fields from external data sources would unexpectedly change the document font from Avenir to Arial.
- Fixed an issue where deleting an organization account could fail repeatedly, leaving the account in an undeleted state indefinitely.
- Fixed an issue where hyperlinks inside loops did not work correctly when using public URLs, preventing users from clicking a linked name to open the expected destination.
- Fixed an issue where deleting a large organization's account could fail or take an unexpectedly long time to complete.
- Fixed an issue where QR code images were not displaying correctly in certain document templates, even when the templates were set up in a similar way.
- Fixed an issue where some headings were being skipped or not displayed correctly when merging documents that contained multiple heading levels.
Formstack Forms
- Fixed an issue where file upload attachments were missing from notification emails sent after an approval workflow was completed.
- Fixed an issue where internal labels were not being saved when reusing saved sections on a form.
- Fixed an issue where using 'Forgot Password' to remove encryption on a form with a large number of submissions could time out and fail to complete successfully.
- Fixed an issue where file upload fields configured to accept only a single file could still receive and store multiple files, which caused file transfers via webhooks to fail.
- Fixed an issue where radio button field values were not included in form submission data sent to Dataverse via Power Automate.
Formstack Forms for Salesforce — v4.163 (released August 11, 2026)
- Fixed an issue where search fields on Experience Cloud sites were not returning results due to an authentication error.
- Fixed an issue where the Form Preview could display an incorrect State or Province label when previewing a form with a state/country field.
Formstack Sign
- Fixed an issue where users were unable to re-authenticate or set up a Sign delivery in Formstack Docs, receiving an incorrect username and password error even when their credentials were valid.
- Fixed an issue where selecting the option to suppress all emails in the Sign API was not preventing 'Document Declined' notification emails from being sent.
- Fixed an issue where uploading multiple files in a single request through the Formstack Sign integration could fail for some accounts.
- Fixed an issue where the completion certificate incorrectly showed 'Document copy sent' entries for recipients even when emails were intentionally suppressed and no emails were actually delivered.
- Fixed an issue where documents sent for signing would inconsistently appear as approval-only, preventing recipients from adding their signature even when the document was set up to allow signing.
Formstack Workflows
- Fixed an issue where a document signing task remained active and assigned even after a participant declined or canceled the signing request, instead of updating to the correct status.
- Fixed an issue where workflows with step logic configured to skip to a specific next step would encounter an error when the skip condition was met.
- Fixed an issue where Custom Approval Rejection callouts were shown only at the Workspace level.